Change location v

Life insurance claim

Life insurance claims and disputes: Your rights, our fight

Life insurance is meant to provide financial security for your loved ones in the event of your passing. However, when it comes time to make a claim, the process can be complex and sometimes disputed. At GMP Law, we specialise in helping beneficiaries navigate life insurance claims and resolve disputes that may arise.

Our experienced team is here to ensure you receive the full benefits you’re entitled to during this difficult time.

Why Choose Gerard Malouf & Partners

35
Years Experience
98 %
Success Rate
$ 4 bn
In Claims Won

Understanding life insurance coverage

We're here to help.

Life insurance typically covers:

  1. Death benefit: A lump sum payment to beneficiaries upon the policyholder’s death
  2. Terminal illness benefit: Often allows early payout if the insured is diagnosed with a terminal illness
  3. Total and Permanent Disability (TPD): Provides a benefit if the insured becomes permanently disabled
  4. Trauma or critical illness cover: Offers a lump sum payment for specific serious illnesses.
 

Additional features may include:

  • Accidental death benefit
  • Funeral expense benefit
  • Child cover.

It’s crucial to understand your policy’s specific terms and conditions as coverage can vary significantly between insurers and policies.

Eligibility for a life insurance claim

You may be eligible for a TPD claim if you:
Have been unable to work for six months or more due to illness or injury

  • Are unlikely to return to work, in the same occupation or capacity as before the injury or illness
  • Have a medical condition that prevents you from working
  • Hold appropriate TPD insurance through your superannuation fund or a private policy.

Even if you’re uncertain about claiming, we encourage you to reach out. Our free initial consultation means you have nothing to lose by exploring your options.

Factors affecting life insurance claims

Many factors can influence the outcome of a life insurance claim:

  1. The policy’s terms and conditions
  2. The cause of death or nature of illness/disability
  3. The policyholder’s medical history and disclosures
  4. The claim’s timing relative to the policy start date
  5. Any exclusions or limitations in the policy
  6. The accuracy of the information provided in the application
  7. The beneficiary designation
  8. Any suspicious circumstances surrounding the claim.

Our team at GMP Law will help you navigate these factors to build the strongest possible case for your claim.

No Win No Fee

Fee transparency that you can trust

At GMP Law, we’re committed to ensuring you have nothing to lose.
If we don’t win your case, you won’t pay a cent for our services. This means you can focus on healing without worrying about legal costs.

How it works

No upfront costs

No contingency fee

We’ll only charge you if we win.

We maintain integrity by carefully evaluating each case. If we believe it’s unlikely to result in compensation or if the costs outweigh the benefits, we won’t take it on.

This commitment to our client’s best interests, as well as fee transparency, sets us apart from other law firms.

With a 98% success rate and over $4 billion in settlements, we’re dedicated to delivering exceptional results for our clients.

Frequently asked questions about life insurance claims

While straightforward claims can be paid within a month, complex cases may take several months. We work to expedite the process as much as possible.

Yes, claims can be denied for various reasons, including:

  • Policy exclusions
  • Non-disclosure of medical information
  • Suspicious circumstances.

If your claim is denied, it is not the end of the road. We can help you challenge unfair denials. GMP Law offers free initial consultations to help individuals determine if they have a viable case. Our experienced lawyers can guide you through the complex process of evaluating your situation.

When a policyholder passes away during the contestability period—typically the first two years of the policy—any claims made may undergo heightened scrutiny. This period is crucial because insurers reserve the right to investigate the validity of claims more thoroughly, particularly regarding any misrepresentation or omission of material facts in the application.

If a claim is submitted during this time, the insurer might:

  • Approve the claim if all information aligns with the policy terms
  • Deny the claim due to misrepresentation or undisclosed health conditions
  • Delay processing to conduct a thorough investigation.

If you find yourself in this situation, don’t hesitate to reach out for assistance. We can guide you through the process and help you advocate for your claim effectively.

Generally, life insurance payouts are not taxable – especially when they are going to a dependent. However, there can be exceptions. 

Real cases, real results

The compensation claim process: Your journey with GMP Law

We understand that the legal process can feel overwhelming, especially when you’re dealing with pain and recovery. At GMP Law, we’re here to guide you every step of the way:
Initial consultation
We’ll listen to your story, assess your case, explain your rights, and discuss potential compensation – all at no cost to you.
Evidence gathering
Our team will meticulously collect medical records, witness statements, and expert opinions to build a strong case.
Claim submission
We’ll handle all the paperwork and file your claim with the relevant insurance company or court.
Negotiation
We’ll handle all the paperwork and file your claim with the relevant insurance company or court.
Court representation
If necessary, we’ll represent you in court, fighting tirelessly to ensure you receive the compensation you deserve.
Ongoing support
We’re here to address any questions or concerns that arise along the way.

Our promise to you

Why trust GMP Law with your life insurance dispute claim?

At GMP Law, we handle your claim so you can concentrate on what matters most: your recovery.

We commit to

Clear, straightforward communication

Regular updates on your case as it progresses

A personal injury lawyer who understands your unique situation

Vigorous negotiation to maximise your compensation

Empathetic support throughout your journey

Specialised knowledge

Our accredited personal injury lawyers have years of experience in accident injury claims, giving us deep insight into the nuances of these claims.

Proven track record
We’ve successfully secured substantial compensation for numerous clients with a high success rate.
Difficult case policy
Our experienced team of senior lawyers and management closely oversees challenging cases to ensure optimal outcomes for our clients seeking accident injury compensation.
Australia-wide assistance

With lawyers across the country, we’re here to help, wherever you are.

Meet the compensation claim team

Meet some of the diverse and dynamic compensation lawyers who support our clients with their claims.

We're here to help maximise your compensation

Book your free, confidential consultation with one of our compensation lawyers using the form below, or simply call us 1800 004 878.

By submitting this form you agree to our Privacy Policy.

gerard-malouf-2
Class Actions
At GMP Law, we have extensive experience in class action lawsuits, amplifying the voices of individuals who have experienced similar harms or losses.
About Us
Gerard Malouf & Partners have provided friendly, experienced legal advice to communities across Australia for over 35 years. Our Personal Injury Lawyers have taken on ten’s of thousands of cases and we are proud to have won billions of dollars for our clients.
Lawyers
Meet the diverse and dynamic team of compensation lawyers and supporting staff that have made this all happen below. Our multi-lingual team can discuss your claims in Arabic, Assyrian, Turkish, Greek, Italian, French, Serbian, Croatian, Armenian, Mandarin, Hindi, Punjabi or Malayalam.
Resources
Meet the diverse and dynamic team of compensation lawyers and supporting staff that have made this all happen below. Our multi-lingual team can discuss your claims in Arabic, Assyrian, Turkish, Greek, Italian, French, Serbian, Croatian, Armenian, Mandarin, Hindi, Punjabi or Malayalam.

Your location is currently: